Data Protection Statement

April 2018

Here at Variotherm, protecting your privacy is important. For this reason, we have taken the following measures explained below. As a user, you agree to data processing on the basis of the Data Protection Regulation (GDPR) 2016/679 of the European Parliament as applies to this declaration.

Variotherm Heizsysteme GmbH retains the right to adapt information provided in this data protection statement, without prior notice, to altered legislation or jurisdiction. The respective version published on this website applies.

The legal basis is the European General Data Protection Regulation, as valid on 25 May 2018. 

General Information

By using this website, you agree to our collecting certain data. In order to guarantee the best possible protection for your data, we are obliged to only record data that is of absolute relevance, and to protect it. When you visit our website, we only collect indirectly personal data. You surf anonymously through our pages without our being able to determine your identity. Only the following information is known to us:

  • IP address of the requesting computer, together with the date and time
  • Identification data of the browser and operating system used
  • (If approved by you) the location from which you surf onto our website
  • How long you spend on our site
  • The website from which you arrived at our site
  • The websites that you retrieve starting from www.variotherm.com

We evaluate this information for statistical purposes in order to continuously optimise our offer. You as an individual user of the website remain anonymous.

On the Variotherm Heizsysteme GmbH website, no personal data is automatically collected. In other words: you only inform us of personal data such as your name, address, telephone number, etc. by actively entering this information.

Data entered via the website

If data is entered via the website, we will process it as follows:

Newsletter: Data entered in order to receive our newsletter is stored by us and used solely for the purpose of sending e-mail newsletters. The data is processed for sole use by Variotherm and Variotherm service providers for the purposes listed, and in accordance with the usage agreement is then deleted if appropriate. Subscription to the newsletter can be revoked at any time.

Contact form: Data entered to request information material or enquiries about Variotherm and Variotherm products are stored by us and used solely to provide the requested information. Enquiries from outside Austria are forwarded to selected partners, and are also used solely for the purpose of providing the requested information, in accordance with the GDPR.

Query button on the “Partner companies” page: If the user submits an enquiry via the query button on the “Business partners” page, this enquiry is sent directly to the selected sales partner. 

reCaptcha: We use Google’s reCaptcha service to determine whether a person or a computer is making a specific entry in our contact or newsletter form. Google uses the following information to determine if you are a human or a computer: IP address of the device being used, our website that you are currently visiting and on which the Captcha is integrated, the date and duration of your visit, the identification data of the browser and operating system type being used, the Google account if you are logged in to Google, mouse movements on the reCaptcha areas and tasks for which you must identify images. The legal basis for data processing is provided by Article 6 paragraph 1 letter f of the General Data Protection Regulation. There is a legitimate interest on our part in this data processing in order to ensure the security of our website and to protect us from automated entries (attacks).

Variotherm Heizsysteme GmbH does not create personal user profiles.

Right of revocation

Users of the Variotherm website have the right to revoke the storage of personal data at any time. The data is subsequently irrevocably deleted. 

Cookies

Cookies are small text files that are stored from a website on the device of a user. They serve to make our offer more user-friendly, effective and secure. Cookies cause no damage to your computer, and contain no viruses. 

There are three categories of cookies: 

  • Cookies that are absolutely necessary in order to secure basic functions of the website
  • Functional cookies in order to secure the performance of the website
  • Target-oriented cookies in order to enhance the user’s experience

Most of the cookies used by us are “session cookies”. These are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies allow us to recognise your browser the next time you visit.

You can adjust the settings on your browser in such a way that you are informed when cookies are created. You can permit cookies only in individual cases, or prevent them overall. You can also activate the automatic deletion of cookies when you close the browser. When cookies are deactivated, the functions of this website may be impaired.

Professional Area login:

At www.variotherm.com, cookies are used in connection with Professional Area access (incl. a single sign-on for several applications). In this way, it is recognised, for example, that a user has already entered a username and password.

Server log files:

The provider of the website automatically collects and stores information in so-called server log files, which your browser automatically sends to us. These are: the browser identification and version communicated by the browser, the operating system used, referrer URL, host name of the accessing computer, the time of the server enquiry and the IP address (in some cases in anonymised form).

This data cannot be assigned to a specific person. This data is not merged with other data sources. We retain the right to subsequently check this data if specific evidence is made known to us of illegal usage.

Statistical evaluation:

For the statistical evaluation of the use of our web offer, we use Google Analytics.

Google Analytics

This website uses functions of the web analysis service Google Analytics. The service provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA – with whom we have concluded a usage agreement based on the GDPR.

Google Analytics uses target-oriented cookies. 

You can prevent the recording of the data generated by the cookie and related to your use of the website by Google and prevent Google from processing this data by downloading and installing the browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en

For more information on how user data is handled at Google Analytics, see the Google data protection statement: https://support.google.com/analytics/answer/6004245?hl=en

Mouseflow

We use the Mouseflow software https://mouseflow.com (Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark) to improve the capabilities of our website and to make it easier for users to use our website. In this way, we can measure and anonymously evaluate the behaviour of our users with regard to mouse movements, scrolling behaviour, clicks etc. on our website. As part of this, cookies are stored on the visitor’s device. This anonymous data is used solely for statistical evaluation and is not passed on to third parties. Further information on the use of user data by Mouseflow can be found at: https://mouseflow.com/privacy

Google maps

If you enter a location when searching for our sales partners (www.variotherm.com/en/contact/contractors.html), the search results are shown on Google maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Through this use, you declare that you agree to the recording, processing and use by Google of automatically collected data and data entered by you.

For more information about how user data is used by Google maps, see the conditions of use of Google maps: www.google.com/intl/de_de/help/terms_maps.html 

IP anonymisation  

Google uses the “Activate IP anonymisation” function on this website. This means that your IP address is abbreviated by Google within the member states of the European Union or in other countries participating in the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and abbreviated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports about website activities and provide further services to the website operator in relation to the website use and use of the Internet. The IP address provided by your browser for Google Analytics is not merged with other Google data.  

Functional restrictions without cookies

If you do not permit us in general to use cookies, certain features and pages cannot function as expected. 

You can delete cookies that are already on your computer at any time. The procedure depends on your browser type. Please consult your browser instructions (under “Help” in your browser menu).

Social Media

Use of AddThis bookmarking service

Our website uses social plugins (“plugins”) provided by the AddThis bookmarking service, which is operated by AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA (“AddThis”). The plugins are usually labelled with an AddThis logo, e.g. in the form of a plus sign against an orange background. For an overview of the AddThis plugins, see: www.addthis.com/get/sharing. When you retrieve a page from our website that contains such a plugin, your browser creates a direct connection to the AddThis servers. The content of the plugin is transferred directly by AddThis to your browser and integrated into the page. By means of this integration, AddThis obtains the information that your browser has retrieved the corresponding page of our website, and stores a cookie on your end device in order to identify your browser.

This information (including your IP address) is sent directly by your browser to an AddThis server in the USA, and is stored there. AddThis uses the data to create anonymised user profiles, which serve as the basis for a personalised, interest-related advertising outreach to visitors of Internet pages with AddThis plugins. We do not process the data in question. The purpose and scope of the data acquisition and further processing and use of the data by AddThis is described in the AddThis data protection information: www.addthis.com/privacy/privacy-policy. If you wish to prevent data acquisition by AddThis in the future, you can set an “opt-out cookie”, which is available for download from the following link: http://www.addthis.com/privacy/opt-out. You can also entirely prevent the loading of AddThis plugins with add-ons for your browser, for example with the “NoScript” script blocker: http://noscript.net/.

SSL encryption

For reasons of security, and to protect the transmission of confidential information, such as enquiries that you send to us as website operators, this website uses SSL encryption. You can identify an encrypted connection when the address line of the browser changes from “http://” to “https://” and the padlock symbol is shown in your browser line.

When SSL encryption is activated, the data that you send to us cannot be read by third parties. 

Legal statement

On principle, you reserve the right to information, correction, deletion, restriction, data transferability and objection. In this regard, and for any other questions on the subject of personal data, you are welcome to contact us at the address given in the legal notice.

If you believe that the processing of your data is in infringement of the data protection legislation, or your legal data protection claims have been infringed in any other way, you can direct your complaint to the regulatory authority. In Austria, the Data Protection Authority is responsible.

Rejection of advertising e-mails

The use of the contact data published within the scope of the obligation to provide a legal notice for sending advertising and information materials that have not been expressly requested is hereby rejected. The operators of these pages retain the right to expressly pursue legal measures in the case of unwanted sending of advertising information, such as through the use of spam e-mails.

Contact

If you have any questions regarding our data protection statement, or if you wish to change or delete your personal data, send an e-mail to office(at)variotherm.com

We will be happy to help you by phone at +43 (2256) 648 70-0 or at our company head office in Günselsdorfer Strasse 3a, 2544 Leobersdorf.