Short delivery times and a reliable ordering service are the essence of good customer relations. That’s why at Variotherm, it is especially important that we process customer orders in the shortest possible time, and transfer them to the delivery company for secure, reliable transportation.
National deliveries can be prepared for our customers within 24 hours from the order placement through to processing by the logistics division. Long-term, reliable partners ensure secure, fast delivery of the orders to their destination.
Gernot Baumgartner, head of logistics & production, is convinced that “the secret of this service is in-house production on the one hand and the resulting internal ability to store goods, and on the other, the seamless cooperation between the order processing and logistics divisions”.
Fast and flexible
Over 1,000 products are in stock in sufficient quantities, and can be retrieved by our customers as needed, without delivery times. This enables flexible, fast processing of all orders. Variotherm assigns all orders the same degree of importance: An order for a press-fit coupling is given the same amount of attention as a delivery of over 1,000 m² of VarioComp panels.
Investments in the future
Twelve members of staff are responsible at Variotherm for smooth production and the timely dispatch of goods. “Nothing pays off better than constantly investing in well-trained staff and a contemporary infrastructure,” says Alexander Watzek, Managing Director of Variotherm. “Only in this way can you keep one step ahead.”